AIRAC
you stated ;
' a pilot should expect the same level of service irrespective of controller/FISO workload'
Then the new procedures should include the words; ' If you fail to pass traffic information derived from any source whilst providing a basic service, resulting in an incident, on no account will you be prosecuted for not carrying out your 'duty of care' '
It doesn't, therefore the rules are open to interpretation by each controller determining what he or she thinks will stand up in court as their 'duty of care. Some will therefore use radar derived information to pass traffic information and others will not. This will vary day to day, hour to hour, exactly as it does now.
and ; 'If you cannot maintain a particular level of service, then don’t offer it.'
I assume you don't mean that i must only offer a sevice if i don't have to limit or reduce it?