It's quite absurd isn't it? If you read the endless threads on various sites, you ocassionally see HLF mentioned and everyone immediately dismisses the notion of seeking more money from HLF, usually with the throw-away comment that HLF are unwilling to provide any more funding - as if the idea had been explored. But when you read things like your response from HLF, it suggests that TVOC haven't even bothered to ask.
Madness, complete madness.