I have seen emails from two different 3rd level managers praising and thanking their staff for a job well done.
How high is a 3rd level manager? Is that someone who works in your group/ building or CB?
Its excellent that some one said well done but what I was getting at was that no one (ie centre manager/ HR) made the public aware or any other announcement. I guess that would be admitting that the system is not perfect.
Praise for a job well done these days is very rare, its mostly when people F%#@ up that you hear about it.