Having given BA a bit of a bashing in another thread, for the sake of balance I'd like to recognise the performance of one of the EU's smaller airlines.
7 x A320 and 5 x A319 is a 'compact and bijou' fleet and world domination is unlikely to be on the agenda for a while
, but having recently completed 175 segments with KM, I'd like to share my experiences
- No cancelled flights
- Most flights on time or nearly so
- Generally friendly service
- Good support from corporate sales/service
On a few occasions, I have found myself sitting in an airport somewhere around Europe, suffering bad weather or disruption and I have called the airline to ask them what's happening.
"Yes, yes, we're coming; we may be very late, but we will not leave you stranded."
And eventually an Airbus with a red tail and white, 8 pointed, cross pulls up on stand.
That's means a lot to me.
Thanks Air Malta, I'll be seeing you again shortly
