PPRuNe Forums - View Single Post - What sort of AT service do you,the customers,want?
Old 18th Jan 2009, 11:10
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SVK
 
Join Date: May 2002
Location: Somewhere......
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Totally agree with Seaking but would add:

1. Just a little bit more leg room - so my knees aren't jammed against the seat in front.

2. Enough cabin space to fit your handluggage because quite frankly at present you simply cannot fit your civvy clothes / washbag and towel (as ordered in case of diversion) + your body armour and helmet in a 5kg bag.

3. A service that runs on time! Its not too much to ask considering the fact that you have to turn up 4 hrs before the flight and even longer if you're a pongo who has had to clear through South Cerney first!

However I do think we wouldn't have half the problems we are experiencing if, above all, FSTA had come in on bl**dy time!
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