"IMHO, his previous work – Blink – was biased; it is unlikely that a writer prone to bias could discuss the aspects of CRM - human behavior – in aviation with any authority."
But don't we all have biases? I have one a big one, "When science and religeon are in conflict, trust science," does this disqualify me from dicussing the subject? Oh wait, I'm not a line pilot I'm disqualified anyway. (wink, intended as humor)
It caught my eye becase it explained CRM in a way that made sense to me (reduce/eliminate mitigated speech), and even gave a quantifiable success story (Korean Air). It was also the second in a sequence of three interesting coincidences... the first being that one of the gentlemen in my meditation group is a forensic anthropologist, and I had been pondering whether there could be an aviation application.