PPRuNe Forums - View Single Post - Passengers 'upgrading' themselves - what do you do?
Old 16th Jan 2009, 10:21
  #16 (permalink)  
PC767
 
Join Date: Nov 2007
Location: Between a rock & a hard place.
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The majority of people who do this know they are 'chancing it' and when caught accept their fate with good humour.

But occassionally I get the odd one who finds it incredulous that if seats are empty they cannot use them. I usually ask what would happen if they went to a BMW dealership and bought and paid for a 3 series car. Upon collection they see a top of the range 7 series car sat unoccupied on the forecourt. Do they suggest to the salesperson that the car isn't been used so I might as well take it instead of my 3 series. What do they believe the response would be.

As I said, this is a rarely used back up tactic. A complementary newspaper of glass or bubbly and a cheeky grin resolves most issues amicably.
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