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Old 11th Jan 2009, 22:55
  #16 (permalink)  
groundhogbhx
 
Join Date: Jun 2006
Location: BHX
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Swissport HR

leagalize, who did you talk to from HR?? There never used to be any there and some of your info is wrong. The Despatcher who can't do computerised loadsheets now could on the previous system, I know because I taught him. The problem came about with the new system, Dplan. When it was introduced the training given to the trainers was appaling, basically this is all you need to get by so find out the rest for yourselves. This was when we had load controllers in T1 who did all the loadsheets and the despatchers didn't need to know how to work it. When the loadcontrollers went over to T2 there wasn't much time to teach anyone, especially if they were part time as they came in, did their allocated flights, and were gone before you knew it. Those that did pick it up were those that worked full time and had the chance to see the system being used during their down time and chose to sit with the load controller or supervisor and learn. The problem was known about but nothing was done dispite many requests, the reply being they can do their own loadsheets when they have been shown properly how to use the system. Unfortunately no time was ever allocated off line to show them and doing it on line was a nightmare, therefore partimers who were in no hurry to learn could easily slip through the net
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