Soon as I've finished a job on the car, I'll get back to them.
There's a little button top right that says something like Screen off. I wondered if the permutation between the two ways of losing the screen may have fooled them. Anyone know just what that button is for - I know, screen off, - but other laptops don't seem to have this.
EDIT Roger the external monitor. In the aviation sense that is!
They will let me bring it home if I pay the $645, and give a full refund with a day or so. They did talk about
me sending it off under guarantee. Really odd. Try to find out more today GMT -6