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Old 8th January 2009 | 12:54
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BOAC
Per Ardua ad Astraeus
 
Joined: Mar 2000
Posts: 18,575
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From: UK
Customer service and a half!

I will not invoke mod action by 'advertising' the company here, but will gladly do so if SD approves. PMs available if not.

My LCD monitor 'died' yesterday lunchtime. At 15:25 I ordered a replacement from the UK branch of a European 'discount company'. Not only was their on-line price the best, but at £4.99 for "next day if ordered before 16:00" I took a gamble and paid the £1 surcharge(!). It arrived at 10:30 today. All fine, and superb email 'updates' along the way.

Nice to see someone really trying
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