Looks like the problem isn't just at MAN. Seems that there are endemic problems within the ground handling industry all across the UK. MAN, NCL, BHX, GLA, LPL, LGW, LHR et al... it is always the same old story. Overworked, under equipped, pushed to the limit staff with NO MANAGEMENT SUPPORT!! What is the underlying cause of this disease? And more importantly, what can be done to fix it? Perhaps Thatcher took too much power away from the unions and now the workers have no strength in unity and nobody to look after THEIR interests. These same managers, regardless of which company or airport always seem to land on their feet elsewhere whilst the staff get shat upon from a great height!