That is a fine example of fine service, radeng. I fear that the blunt instrument being wielded will not make any real difference. For the reason that it will continue to raise pax expectations.
I think that encouraging travel insurance companies to offer better options would help because then those who wish to pay more for insurance can do so and those who want/need to save money and take the risk can do so.
This legislation, in my view, has it's roots in the legacy carriers who saw the LCCs 'getting away' with not having to provide back-up. In the end it raises the prices for all and that is not going to be helpful during this recession. I agree with F3G that prices have to rise but this is just too blunt, more inventive insurance is the answer.