The joys and delights of a certain LCC in the UK.
When a certain LCC was new I was booked ABZ-LTN for a weekend off. After a 56 hour delay they laid on a flight which would have meant me getting on the return flight. No refund and the response of "Well we did provide a flight for you, so no refund." stuck deep in my throat. I fly corporate charter, if we let them down we have to provide an alternative, why shouldn't others including Big Airways who left me sleeping on a floor in a US airport this year and then down graded me from business to economy (World Traveller) in their parlance without any form of recompense.
VH