We had a SNCO Rock and family move in as neighbours to my wife's ancient parents, 15 miles away. What a blessing! Apart from cutting their grass and fixing things he evacuated them well before the fire engines arrived (1am one night), and was in action well before the medics arrived (midnight another night) when Ma in Law fell - fatally, as it sadly transpired.
I dropped his big boss a line which ended -
My reason for writing is to ask if you could arrange for this letter to be attached to XX’s Personal File in order that his conduct ‘out of uniform’ won’t go unnoticed by the RAF.
Rocks? A1!