Agreements
Scorpion777,
Training agreements are usually signed when you enroll onto a course of flight training (especially when large sums of money is involved). In fact, you will not be accepted onto a course of training unless you read, understand, and sign their training agreement. It's usually part of the enrollment process before you commence training.
You might sometimes hear it being referred to as the "small print". That document usually has a section that outlines the school's policy regarding refunds.
Are you saying Ayla Aviation does not ask you to sign any form of a training agreement?