Years ago, I was flying on a Virgin Atlantic flight to the U.S.
I was at time a few thousand hours turboprob captain.
Then there is a guy in jeans who comes sit next to me and and ask if and how he could improve service. Me, sleepy, ignored him and wanted him to move. He did.
A gentleman next to me asked if I realised who this man was. Me said no, he said: Richard Branson. Ok, never heard of him, I said.
Now I know who he was, is and, yep, some times I regret this event. This guy made it real. I wish I was working for him now.