First of all, I must apologize for the misunderstanding. I've gone back and read the post and I can see how misleading it was. My bad.
I'm not the said Captain at the Oberoi. The e-mail was forwarded to me by a good friend at NWA and I thought that perhaps I can share it with everyone here.
I will now edit the post with the proper explanation to the account. Thank you for your understanding.