There are far too many managers in the cabin crew department.
Has anyone been to the
Cabin Crew Department link at the new Cabin Crew Website? The number of managers listed in the Cabin Crew Department, Customer Services Safety and Customer Experience Department is nothing short of ALARMING.
And then there is the titles they use for themselves!!! Go to the site and see for yourself. Some of the titles are quite amusing. And it is seldom apparent what each person does. By reading the titles I get the impression there is four to six people fulfilling each role, albeit with a different title.
GM - Customer Experience Delivery
Manager - Service Development
Service Standards Manager
Manager - Service Performance
Product and Service Coordinator
Manager - Customer Service Delivery (one each for Dom and Int)
Who came up with all this? Then there is all the other 'managers' running around. What is going on in the Cabin Crew Department. It seems like there has been a blowout of managers in the last couple of years.
