Bull**** indeed.
Get the managers ready for a sh%tfight more like it! Keep the managers up to speed on things so when the strikes hit. The skeleton staff are ready to go with no excuses!
If it were so important, then why arent check-in staff asked to be senior managers for a day?
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Why is it that so many people on this site are unable to congratulate someone for trying to improve things? We all know that things at Q are not that great, and there are problems galore. There are a number of whingers here that are consistently bagging management for doing nothing (being removed from the front line, not knowing what staff are facing on a daily basis, not knowing what limitations are in the system); but when they TRY to do something to UNDERSTAND the problems and START to fix them, people on this site complain!
What would you like the managers to do?? Instead of complaining about management for the sake of complaining about management, why not give credit where credit is due.
I for one applaud AJ on this initiative.
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