PPRuNe Forums - View Single Post - An evaluation of UK Airport Terminal Designs
Old 3rd Dec 2008, 15:00
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WHBM
 
Join Date: Oct 2002
Location: London UK
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Originally Posted by PAXboy
. Lastly, those who like and dislike shopping, is only the regulars that dislike it? Do the occasional travellers like the shops?
Actually no. I am constantly amazed when passing through Stansted, for example, at the so-called high end retail stores with nobody in them at all. For goodness sake, Stansted is low-cost territory. Squandering the terminal floorspace on trying to sell designer handbags is bad enough, but just look as you pass how many people are in there buying - none ! Meanwhile the one (only) small restaurant where you can actually sit and eat a normal meal is invariably full with a queue, even at non-meal times like 16.30. How on earth can an airport operator get things like this so wrong, let alone pretend to be good at retail opportunities.
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