PPRuNe Forums - View Single Post - Passengers insulting cabin crew. What do you do? here is a case
Old 24th Nov 2008, 21:43
  #49 (permalink)  
VAFFPAX
 
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mickjoebill, I believe airlines tend to re-seat the nervous passenger where there is space to do so and the SLF in question feels safe enough after such a move...

I recall one incident retold by a c/c member where a rude and obnoxious SLF made a huge fuss about pax around them (amongst other things that this SLF had the view that he belonged in business class, not amongst the unwashed peons in Y). The c/c response was to move the person next to him to business, leaving him stewing in Y for the rest of the flight.

:-)

S.
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