Ditzyboy, I agree 100% with what you wrote.
Get the unions working together, it's the only way that we can get the company to listen to the frontliners.
Surely it's the customers that suffer in the end.
Mr Joyce, if you are reading this, we have to get rid of the useless bureaucrats in the office. We need a fresh start. We don't need to be dominated by power hungry individuals who are only interested in how hi they can climb the ivory tower.
To those people in the office, remember, rooster one day, feather duster the next.