It happens in Private too, our owner is so rude and obnoxious to the C/C that we now have no-one full time and rely on a couple (they are very patient) of freelancers who will only work for 10 days a month
He is not necessarily a bad person, but he doesn't see the consequences of his (or his family members) actions as he is used to having 'servants' all his life.
He is always very polite to the Flight deck though
