PPRuNe Forums - View Single Post - Passengers insulting cabin crew. What do you do? here is a case
Old 19th Nov 2008, 10:27
  #42 (permalink)  
angels

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Interesting query from Mickjoebill there!

Just wanted to nip in to say that as pax I have no problem with being delayed if someone is being turfed off.

Some years back I was flying to Tokyo from Hong Kong when a couple of idiots were offloaded. The captain came on, explained what had happened and why and then said, "Since the behaviour of these two has caused us to miss our slot I'm glad to say we'll be making good use of the extra time on the ground by offloading their baggage."

Smiles all round from the people who had seen the behaviour of the offloaded chaps....and the time was made up!
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