Yep it's all true!
I was there last week Wednesday to Saturday (intended to come back Friday but because things didn't work I couldn't) and was putting in 17-19 hours a day.
OA passengers trashed the VIP/CIP/Business Class Lounges, fights in the check in area ,problems with the Common User Terminal Equipment CUTE gateways for host DCS -check in/weight&balance systems-services).
Too much beaurocracy (I never could spell!) and everyone running away from problems thinking they will (the problems) just disappear.
I was lucky and eventually got everything (I.T. wise) to work(well the bare necesseties at least), thanks to SITA and AIA staff who were extremely overloaded.
I have never seen such chaos and problems on the systems side of things like this before anywhere in the world; and I have been there, done that and worn the tee-shirt when it comes to airport systems.
Don't point fingers at the staff - look at the politicians! This airport could have done with a little more time, all round.