PPRuNe Forums - View Single Post - Passengers insulting cabin crew. What do you do? here is a case
Old 13th Nov 2008, 15:19
  #11 (permalink)  
TopBunk
 
Join Date: Dec 2000
Location: on the golf course (Covid permitting)
Posts: 2,131
Likes: 0
Received 0 Likes on 0 Posts
It was very refreshing to hear the pilot give some informations like what are we flying over and etc... why has this practice been abandoned?
Most aircraft these days have IFE equipment on board, a lot of the time they allow personal choice of programmes. Whenever you make a PA, the programming is interrupted which is most frustrating, even it the programme restarts where it left off. Secondly, many IFE systems have a moving map feature which allows you to follow the route in real time. Thirdly, only a small proportion of people can have a window seat, so telling them you are flying over xyz will annoy the majority who can't see anyway. Fourthly, on long haul flights many will want to sleep, making a PA may wake them up. Fifthly, not everyone will speak the language of the person making the PA. Sixthly, they don't pay me enough and I'm not a tour guide!
TopBunk is offline