I'm really terribly sorry, Honourable LVDT, but I fail to understand how the CAA will cause YOU to have an "occurence". If you are referring to the ATS service provider then you need to read your Notams (among MANY other documents about the ATS service provider). If you have a problem with the service provider, you have the right (indeed, an obligation under Part 12) to lodge a CAA005 to the Regulator.
Don't want to do that?
(Shrug...) What can I say...