Mr. Prowler,
Don't worry, the glasses are definitely not rose tinted - I can dream though, can't I?
I've been following the rental market for a year or so now and have been wondering whether the lease would be "taken care of" by Serco or if I'd need to do it all myself. I guess that's also a way of making us pay the agent's fees and security deposits too!
I fully agree though that if the momentum that was built up thanks to last year's pay rise is not to be lost, some serious effort has to be made to ensure that all is not lost through inflation / rent increases. There's not much point making big changes to re-motivate the troops if everything that was improved is rapidly eroded by rampant inflation / greedy landlords.
Thanks for the updates and see you in January.......Insh'allah!