Mishandled,
too bad that SR gave the death kiss everywhere it "got involved", as you say.
The company I worked for (not Sabena), before SR "got involved" was doing very well. Unlike after SR put it in the hands of incompetents. Astonished employees watched wondering what could be the cunning plan behind stupid decisions.
So, if you need information about money, ask Mr Bruggiser, he should know from his brand new armchair how to reassemble a swiss clock after he dismantled it.