Those of you who think that the Ashworth's were 'insensitive' should take a few lessons in being 'sensitive' yourselves.
Down and Welded makes a very good point. Check in staff should be much more reasonable (sensitive?) with passengers who clearly are just being silly. Sure thing it is not sensible to make such remarks, but let's get some perspective shall we?
DX Wombat you are confusing this with some other incident. Try and keep to the point of the thread.