Maybe if Manchester Airport Group spent more time, effort and money on providing passengers with an airport and not a shopping mall, maybe more passengers and airlines would be inclined to use Manchester?
I know shops are needed to make money to reinvest, but surely start with the basics?
1. Leaking roofs - walking down Pier B, not one rainy day goes by without seeing at least one bucket catching leaks from the roof. The record is 7 buckets in a stretch of no more than 50m
2. Moving walkways - Has anyone ever seen any of these all working? MAG claim that they are 2 years ols and they can't get the replacement parts for them. So why not rip them out and put new ones in?!
3. Continual building work of new shops - the other week, they had so intelligently blocked off an area of the departure lounge for 'commercial redevelopment' that there was only a 2m wide gap through which ALL passengers trying to get to the gate had to pass.
4. Total lack of sufficient seating - yes, I know they don't like passengers sitting down as it means they are not shopping, but there is only so much aimless wansdering that can be done.
5. P**s poor aircraft facilities. Go to most places in Europe, there is laser guided equipemt to position the aircraft on stand. Manchester provide a mirror. Which fogs up.
MAG wouldn't dare ban the BA shuttles as they are a major link to the Long Haul services out of Heathrow at Gatwick. Lose the shuttles and lose a massive number of passengers from the NW who want to get on these services.