An elderley friend has just bought a Dell XPS 420 running Vista. He wasn't told, and didn't think to ask whether it had a wireless network card. It doesn't.
Anyway, he's bought one of these:
http://catalog.belkin.com/IWCatProductPage.process?Product_Id=179211
His ISP is TalkTalk/Onetel and they have supplied a wireless router(I don't know the make). We've run the installation disc for the Belkin. We've run the installation disc for the router and it works fine when wired, but we can't get it to work wirelessly.
As an Apple user, all lthough I've used PCs at work for years, I have no experience with troubleshooting/setups. TalkTalk's tech support couldn't help, but gave me a number for 2nd line Tech Support but I can't call that until saturday(due to work).
Is there a simple answer to this? Does the Belkin have to be "turned on" within a configuration setting inside Vista?
Thanks.