Yes, it includes everyone. Support grades = MSG and PCG I guess.
Those people who work in areas that are under constant attack by many on here are the same ones who have been continually taking reductions in numbers, improving productivity and saving money so that the company can afford to pay so many AAVAs, among other things.
The arrogance and blatant selfishness that's dressed up so often on here as a sense of injustice no longer angers me... I find it amusing.
"These bean-counters in CTC having another meeting!!! OUTRAGEOUS!! We are in a credit crunch and we should be tightening our belt and cutting out this useless waste!!"
TRANSLATION: "I'm p*ssed off because I think every penny spent should be spent on me and me alone. I don't give a toss what is wasted, I just want more of everything because I like me very much"
The rant part of this isn't directed at the person who's question I answered initially - just in general to many users of this forum.