Quote from NTUS subweb on NATSNET:
"junior/middle managers, secretarial and administrative staff collectively known as Management and Support Grades (MSGs)."
Interesting fact on ATCO numbers increasing while the other's decreasing. Another fact - it's a NATS employee pensions scheme, not an NATS ATCO pension scheme........we're all in this together so stop complaining about "CTC" (i.e. Non-unit) employees adding to the pension burden. A long serving engineer or administrator or researcher or accountant has the same rights to a full pension as any long serving ATCO.
Oh, and as for the comments sitting around drinking coffee, a number of us often work hard through a longer day than contractual hours to deliver the tools that the ATC units need to do their jobs better - so if we sometimes spend more time drinking coffee that's our prerogative
I personally drink tea......