Global economic crisis and Gongo crisis? Why complain about anything when you have those two crisis to worry about? That is not the issue!
Perhaps a bit of appreciation would be in order. Moaning about your customers. Bear in mind that these people are paying your salary. Being poorly treated and having to deal with passengers that are awful are part of the job. Still, it pays your salary. Take it or leave it. The decision isn't that difficult.
I can't believe their behaviour and that they actually did this openly with their identities revealed on a community. Face the facts and the outcome. The reality can be harsh!