Degree?
While it is important that the Managers are educated, I think it is more important that they have interpersonal skills, and a REAL desire to help improve the T&Cs for the troops. This desire will directly affect the Company in a positive way, encouraging the right people to stay and the right people to join.
Why do we have to have a third rate Airline because of shoddy Management? I agree with the Dream liner man, we do have some good managers. Give decent incentives and perhaps we can attract Managers of the right caliber, not ex-RAF officers that don't have a clue!
We also need continuity, not the biennial changes that come with the existing system.