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29th Oct 2008, 21:00

#554 (permalink)

Tjosan

Join Date: Feb 2005

Location: Sweden

Age: 77

Posts: 37

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Quote:

Lufthansa, massive market into the UK Heathrow market, people are sick to death of poor service from BA etc. The Germans are well known for their efficiency.

Efficiency maybe, but service, noooo.