Booking on SAA using Voyager miles
Has anybody tried to book a local flight on SAA using accrued Voyager miles?
I tried in vain today.
Sign in, click on make a booking option and get redirected to the booking page. Fill in your details and then process. How to pay? Credit card or pay later. No "spend miles"option.
Tried another option and got told I had generated a certicate which will expires in 1 year-miles deducted from my account.
Ok. Maybe I am being dumb. So call the helpline and go through all the rediculous voice prompts. Eventually-my call is being diverted to an operator. Wonderful-an American voice answers. I am now speaking to SAA in Fort Lauderdale to sort out my domestic travel problems!
She couldnt hear me so I rang up.
What have I achieved? NOTHING!!!
Am I missing something??
Give me 1Time or Kulula's website ANYDAY!!! They are logical.
Cannot believe that this so called national airline can be so time consuming.