I thought that weight and balance systems where installed on all dedicated 747 freighters. This one used to be ex-AF according to my listings.
Loadshift would be a good reason. A loadsheet must have been wrong by about 100t or more to get results like this.
I don't think it'll be repaired as it would be very expensive to fix this scratch and cargob has reportedly been in rather serious financial troubles lately.
Guess the crew is invited to the office to answer some questions.