PPRuNe Forums - View Single Post - Qantas Thought Police
View Single Post
Old 27th Oct 2008, 10:19
  #35 (permalink)  
Captain Nomad
 
Join Date: Jun 2001
Location: Enroute from Dagobah to Tatooine...!
Posts: 791
Likes: 0
Received 1 Like on 1 Post
Comfy really does have a point about controlled/uncontrolled documents. Anyone willing to disregard this as being important hasn't come on board with ISO 'Quality Management' type procedures or thinking.

It may seem like beaurocratic junk but take for example if the aircraft crew fire extinguisher was relocated and the company 'controlled documents' were ammended as such. If a seperate document is being used in parallel by the crew and it is different it leaves the company and crew wide open.

Or to take a more serious example, an engineer is keeping a photocopied (hence 'uncontrolled') work procedure in his drawer for doing a particular job. An AD comes out which changes the work procedure or some critical aspect and the engineer completely misses it because he is still working off last months' photocopy in his drawer because he couldn't be bothered looking up the manual.

This is serious stuff and has resulted in problems/accidents/incidents and so a company has a duty of care to make sure the chances of these things happening is minimised and CASA should be looking on to make sure companies have systems in place to ensure this also.

I would see the best way through this would be to have Qantas get the guy on board in the training dept so that his kit can be kept up to date and ammendend when necessary in line with company manuals and procedures. That way his training aids get to help everybody in the company and they are totally legitimate. This could only be good for everybody. Maybe the obvious is not always what happens though...!
Captain Nomad is offline