PPRuNe Forums - View Single Post - grumpy at aircraft when asked for boarding pass. why?
Old 20th Oct 2008, 22:12
  #191 (permalink)  
fyrefli
The Analog Kid
 
Join Date: Aug 2004
Location: Brecon Beacons National Park
Age: 57
Posts: 239
Likes: 0
Received 0 Likes on 0 Posts
Originally Posted by West Lakes
Yep

The age of people using.having common sense has gone

The age of people being allowed to use common sense has gone in a lot of cases

So in most cases procedures are put in place to allow for the lowest common denominator.
Fortunately in the industry I work in, I am able to regularly and with success argue against this sort of systematic dumbing down. One of the Golden Rules of systems design: don't degrade the system for the 95% of people who aren't morons to cope with the 5% who are; educate the morons or exclude them.

That one of my larger clients is an online insurance company certainly helps - after all, they don't actually want to insure morons, so it's a nice bit of self-selection!
fyrefli is offline