ODMEA, sad that you are not flying with us anymore but who can blame you? In fact if I didn't get free or cheap tickets with GF I wouldn't travel with us either. It's not just about the aircraft but the whole experience of first booking with us, then dealing with the ground staff & all the other stuff is just not acceptable from a service based airline. As usual our weak point, apart from the beautiful airplanes!, is our useless ground staff.