I tried using the windows software but after being connected for around 2 mins the netgear window came up and told me I had to use it. I selected 'No' and dropped off the network. I ended up re-connecting and selecting netgear when asked and mysteriously I stayed connected.
Ref the disappearing cmd window that was my fault as I started the instruction with 'start - run-ipconfig/all' instead of 'start - run - cmd - ipconfig/all'