I can't understand Ryanair and Easyjet websites. Sometimes they are totally simple and easy. Other times they are utter sods. I've wondered if sometimes I catch them during maintenance or update activity. Could that be the reason? I also expected Ryanair to work better now that travel agents don't monopolise them all day. Not the other day though. Got into a silly guessing game with it trying to find a return trip. Totally user unfriendly. Like you I'm amazed they are not benchmark quality in view of their importance to their business.