Why should cc have a obligation to explain anything to pax?
If you board my bus, I want to know....
1.That you belong on it.
2. That you have a clue where your seat is.
3. That you get to it ASAP so that I make my slot.
I am the Captain...
I ask the cabin crew to undertake these things for your safety and convenience.
BC and FC pax should lead by example. They are not meant to be the mangiling herd.
Any acts of grumpy by pax at entry port is nothing more that bullying.
Exterminate bullys........No problems with that I guess?