institutional delusion
what i love about there sites is as soon as anything slightly derogatory in relation to ba raises its horns, the usual suspects arrive.
Spouting the usual ba propaganda you'd likely find in their in house paper. I understand many ba employees call it pravda for its brain washing slant! Now it seems these usual suspects actually believe their own hype that ba is still up there with the best, rather than limping toward their inevitable demise.
I like to call the behaviour institutional delusion. Supported by institutional ostrich syndrome.
Watch the programme and decide.