Everyone knows you have to spend money to make money.
GF's problem is they are spending the money on the wrong things. The things that will not entice the passenger to come back and increase GF's income.
Turn off's are delays, crappy interior's (entertainment), lack of commuication, lack of customer service and poor schedule. (in my opinion as a passenger)
Don't fix it, if it ain't broke. Paint and crew uniform. very good.
They spend money on BAS (rip off), excess managers, dead wood from days gone by, 'catch up' maintenance and back handers to who knows who.
Did I mention shares in the speed tape and soft hammer factories.
This is my point to keep comments in line with the thread title.
They will have to do much better with maintenance on their own aircraft if the idea is to attact other airlines business to their facility.
If not, then it will be a speed tape and soft hammer storage warehouse.
