I have no sympathy for them either!!UNITED the worst cabin service of all time my company flies me stateside often & it is always with united in buisness you dont even get a lousy smile from the CAs, I have had better service from PIA/Garuda & thats saying something!! Time to retire the lot of them, most of them are over 50 anyway, complete with bad attitude (hate to see them in an emergency scenario)Over paid & under worked galley rats, most of these people make more than a regional airline Captain in the US/Aus or just about anywhere else.....a disgrace to the indusry!!!!