Personally, I think you need to pull your head in, Max.
The 'management' has publicly stated that it has barely 3 years since becoming aware of the staff problem, which isnt a staff problem, its industrial action orchestrated by the union- who, quite rightly, were dragged into the IRC for a shillacking, and even if the majority of the rebels aren't in the union, it's unprofessional not to work on every day off. In fact, several emergency meetings were held over the last week to rename days off, as that incorrectly implies some idea that the employee will not be attending work. Fortunately, a solution has been found, and there will now be rostered days, and the poorly named "days off" will now be "late notice of shift days". You would have to agree that even though the wording of the EBA says days off, that wasnt the intent. These loose interpretations threaten bonuses, sorry, business imperatives.
3 Years. Just 3 years, and in that time you also expect them to have gutted the college, and then flogged the students until they can train themselves. You expect there to have been meetings held in order to generate the plan. (It might have been possible that some oversight or accountability had materialised). You need a plan when that happens. You expect that funding will have been found in order to alter TAAATs software to recognise 3 digit dates for when August exceeds the previous administrations short-sightedness in only expecting 2 digits per month. That budget has already blown out, after factoring in the possibility of 4 digit months. You expect SDE disciples to have been recruited and converted. There are all those intercontinental meetings to decide which tax shelters to use...the list goes on.
3 years, Max. Just 3 years. Pretty rude.