Well, a few spelling mistooks aside, Matts post is cogent.
For me, it's clear most FA's frustrations lie with bad parents, but based on this thread, there is a section with a terrible attitude, so I guess that reflects both sides of this divide.
The strange thing is, screaming kids used to drive me mad, I really hated being on a bus a plane, anywhere where there would be a stroppy child yet since I became a parent, I find the reverse is true - honest! I find myself drawn to watch the argument & have even found myself smiling at it - been there done it thing I suppose.
I find it very depressing to see toddlers and little kids given sweets/burgers/toys/anything to placate them when the opposite is the ultimate effect, parents need to do parenting & that includes the tough decisions - too often people give in for a quiet life or abdicate the responsibility, but it's a mistake to do so.
Then again a few professionals who deal in looking after large groups of people on airplanes could do better too I think, judging by a response or two here, but let me also say bravo to the enlightened souls who answered my querys, I hope I travel with you soon